Refund & Cancellation Policy for [Kizzmadd Djack Electronics](https://kizzmadd-djack.com)

**Effective Date: 20th January, 2026

At [Kizzmadd Djack Electronics](https://kizzmadd-djack.com), customer satisfaction is important to us.

## 1. Order Cancellation

Orders may be cancelled before shipment or processing.

Once an order has been shipped, cancellation may no longer be possible.

## 2. Eligibility for Refunds

Refunds or replacements may be approved if:

* Wrong item was delivered
* Product arrived damaged
* Product is defective upon delivery
* Ordered item is unavailable after payment

## 3. Non-Refundable Items

We may refuse refunds for:

* Physically damaged products caused by misuse
* Products without original packaging
* Items damaged after delivery
* Clearance or promotional items

## 4. Refund Request Timeline

Customers must report issues within **48 hours** of receiving the product.

## 5. Refund Processing

Approved refunds may take **5–14 business days** depending on the payment provider or bank.

## 6. Return Shipping

Customers may be responsible for return shipping costs unless the error was caused by us.

## 7. Inspection Process

Returned products will be inspected before approval of replacement or refund.

## 8. Contact Information

For refund or cancellation requests:

**Kizzmadd Djack Electronics**
Website: [kizzmadd-djack.com]